Office 365 password reset notification email

#Office 365 password reset notification email how to
#Office 365 password reset notification email password

Customize the helpdesk link to provide a web URL or mailto: address that users can use to get assistance.

#Office 365 password reset notification email password

If your organization doesn't want to notify administrators about password reset requests, the following configuration options can be used: Disable 'Contact your administrator' emails

#Office 365 password reset notification email how to

To find out more about the different administrator roles and how to assign them, see Assigning administrator roles in Azure Active Directory. In all cases, a maximum of 100 recipients are notified.

If none of the previous roles are assigned, then the global administrators are notified.

If no helpdesk administrator or password administrator is assigned, then administrators with the user administrator role are notified.

If the helpdesk administrator role or password administrator role is assigned, administrators with these roles are notified.

The default contact email is sent to recipients in the following order: If you customize this setting with an email address and account that needs a password reset the user may be unable to ask for assistance.

If you customize this, we recommend setting this to something users are already familiar with for support.

If customized, sends the user to a webpage or email address specified by the administrator for assistance. The following sample e-mail shows this default e-mail message:

If this contact link is left in the default state, an email is sent to your administrators and asks them to provide assistance in changing the user's password. If a user selects this link, it does one of two things: To help users reach out for assistance with self-service password reset, a 'Contact your administrator' link is shown in the password reset portal. Customize the 'Contact your administrator' link This article shows you how to customize the SSPR e-mail link for users, company branding, and AD FS sign-in page link. These customization options let you make it clear to the user they're in the right place, and give them confidence they're accessing company resources. To improve the SSPR experience for users, you can customize the look and feel of the password reset page, email notifications, or sign-in pages. This ability reduces help desk calls and loss of productivity when a user can't sign in to their device or an application.

If a user's account is locked or they forget their password, they can follow prompts to unblock themselves and get back to work. Self-service password reset (SSPR) gives users in Azure Active Directory (Azure AD) the ability to change or reset their password, with no administrator or help desk involvement.